|
Service Included
|
Parts and labor
|
| Location |
On-site
|
|
Full Contract Period
|
3 years |
|
Response Time
|
Next business day
|
|
Service Availability
|
9 hours a day / 5 days a week |
The HPE HU4B2A300EK refers to the support package for the HPE Cray XD670, providing 3-Year Tech Care Basic Service. This service includes remote troubleshooting, firmware updates, and hardware replacement, ensuring reliable maintenance and optimal performance for high-performance computing environments.